Credit Limit

WHAT IS CREDIT LIMIT This refers to the maximum outstanding balance you can have on your account without being penalized. It can in simple terms be comparable to a flexible loan offered to you by a credit institution. On top of what you may have on your account, the credit institution w...

Account Profile Rating

According to Kiganga Katutuwa Foundation, profile rating is a process where by your level of trust is determined based on the number of stars that you have in your account. This means that the more gold stars you have in your account, the more trustworthy you are to the company as well as the...

Agent Sales

Who are Sales Agents? Sales Agents are also known as Securities and Commodities Sales Agents and they basically do business on behalf of individuals, businesses and or organizations with authorization. Their job is to basically buy and sell securities in investment and trading firms and ...

Agent Payments

What are Agent Payments? Sales Agents are also known as Securities and Commodities Sales Agents and they basically do business on behalf of individuals, businesses and or organizations with authorization. Their job is to basically buy and sell securities in investment and trading firms a...

Account Opening Documents

As per regulations, we are required to know our customers (KYC). We therefore will need you to submit your documents in order to have your account verified and limits lifted off from it. The documents you will be required to submit are dependent upon the account that is being created. Bel...

How to change your password

There are two ways through which you can be able to trigger a password reset through the system. You can either do so before logging in to your Kiganga Katutuwa Foundation account by using the reset password feature on the login page or if you are already logged in to Kiganga Katutuwa Foundati...

Help Desk

Submitting a Ticket Request When it comes to getting support from us at Kiganga Katutuwa Foundation, submitting a support ticket is one of the best ways to request assistance. To help with this task, it can be helpful to realize the way that our ticketing system works. In this arti...